Yoctopuce respects your privacy: we collect as little information
about you as needed, and we strive to protect it as best as we can.
In particular, we never use personal data for marketing, personal
profiling, or other similar activities; nor do we contribute to
allow third party to do it. This page includes all the details about
what we do and don't do.
The personal data that we have to keep are:
- the invoicing and delivery names and address for your orders;
- the e-mail address and phone numbers associated with them, if relevant;
- your order history, including the IP address from which the order has been placed;
- your payment history (but without credit card number);
- your delivery history, including the means to prove that the delivery has
been performed as required;
- the serial numbers of the devices that we sent to you.
This information is handled solely to perform our obligations directly linked to
the sale of goods, as covered by art. 6 al. 1 b) c) and f)
of the General Data Protection Regulation (GDPR) EU 2016/679.
For this reason, we do not have to ask for your consent to store that information.
In addition to this, we store the public comments that you choose to post on our web site.
For moderation purposes, the IP address from which you post the comments is also
stored. You have the right to request that we erase personal information
linked to the comments that you have posted.
Sharing of your data
Your personal data is stored in Switzerland, on our own servers and in the IT
infrastructure of our Web hosting provider, Infomaniak Networks, which is
to keep it safe according to its obligations under the regulations.
Information needed for delivery and customs processing of your orders is
obviously sent as well to the shipment service and to customs authorities.
In accordance with the recommendations of the credit card organizations,
when you perform an on-line payment, information about your credit card
travels directly from your Web browser to an accredited payment provider.
Your credit card number does not even transit on our web server, and
we never have access to your credit card number or your CVC.
We only need cookies in order to:
- remember your favorite payment currency;
- remember the content of your shopping cart.
of your session. No activity tracking is made using these cookies.
As these cookies are only created at the time required by your action
(such as selecting a currency, adding an item to your shopping cart
or logging in), your agreement for using cookies is not required.
Our usage of Google Analytics is very limited. We only care about
global navigation trends affecting our site, to detect abnormal
situations and large traffic changes caused by external conditions,
such as external links pointing to our site and Google organic search results.
Every personal profiling function of Google Analytics is disabled on our
web site, and all data sharing options have been forbidden.
We have activated the IP address anonymization to protect your privacy.
Once you are logged into your account on our web site, Google Analytics
is completely disabled for your session. Indeed, we do not see any
purpose in performing statistics, even anonymized, on logged in users.
We have decided to completely give up on social network buttons,
such as like and tweet, as their mere presence on a
page leads to uncontrollable tracking cookies designated to perform
personal tracking activities that we do not adhere to.